True Customer Service and an Apology

True Customer Service and an Apology

April 26th, 2006 · No Comments · 9 views

I got my computer back. Today. I sent it to Dell on Monday, got it back this morning and it’s working like a charm. It was NOT under warranty. The DID NOT charge me overnight shipping.

They just did it. They told me standard wait time was 12-15 days. I said, is there any way to speed that up? The guy said, yes - allow me to connect you directly with the courier company. I arranged a pick-up and they returned it this morning.

Outstanding. Completely outstanding. Kudos to Dell.

Tags: customer service, dell

Tags: random abstract

0 responses so far ↓

There are no comments yet...Kick things off by filling out the form below.

Latest Buzz
- Kim: I’m so glad you shared this day with us! What fun?! I wish I could come hug all of their necks!
- Chris Ediger: I completely agree! Charlie is awesome! We actually attended Bridgeway, the church he led worship at in...
- loren k: i’m wanting to get this cd… good to hear someone else likes it too. i need info about that...
- Derek: Cal Ripken Jr. is my favorite player of all time. Thats is awesome
- wayne: Heath, Heath, Heath — oh, if this weren’t a public blog — you left yourself SOOOO wide open...
- Heath: How did I miss this post earlier? Wow… I would have loved to be in the room for that conversation. I...
- MikeS: Roll Tide!!
- Rob Williams: Yup. We rolled over. Horrible game from a Tiger perspective. I was afraid of the overhype and I was...
- clay: felix jones was sick and mcfadden had no idea where he was at the end of that game, but nice try grant.
- Grant: The Tide opened up a can… That defense looks like the one circa ‘92.
Big Talkers
- wayne (61)
- MikeS (35)
- Kitty (29)
- clay (28)
- daveb (24)
- kurt (24)
- Heath (21)
My Articles

It's a Both-And Thing
Tossing Aside The Tract
On this day...
- 2008: Draft Day Thoughts — For the first time in a long time Chief fans have a lot to look forward to. They had [...]
- 2008: The Draft Matters…Unless You’re Cleveland — NFL DRAFT starts at 1 pm local time today. And yes, I will watch at least the first two [...]
- 2007: The Next Two Days — BORING POST WARNING!! 1. Move ugly grey rock from the side yard and front yard to the back yard where [...]
- 2005: emergent church conference — I’m ready for a break. Like a complete shut down of anything productive for about 3 days…that’s coming up [...]
- 2005: Little Rock Didn’t Make Either List — Here is the list of the happiest places to live AND the most depressing places to live. Little Rock didn’t make [...]
Tags
Alabama Football Apple Auction Draft batman begins blog Brandon Marshall Brett Farve Budapest Camber Cayden charlize-theron Chuck Norris Cooper Croatia Croatia Mission Trip customer service David Baumgartner Denver Broncos Fantasy Football football friends Genius Bar hancock high school reunion hikes humor John Lynch justin-bateman KNOWN Curriculum Lifeway Marshawn Lynch Mission Mission Trip movie reviews Nashville NFL PowerBook Rock Climbing Roger Goodell Roxborough State Park student ministry the dark knight will-smith wordpress writing

the sides

the randomness of a distracted existential tour guide.

True Customer Service and an Apology

April 26th, 2006 · No Comments · 9 views

0 responses so far ↓

Leave a Comment

Latest Buzz

Big Talkers

My Articles

On this day...

Stu Park Text Screen

Posts With Most Noise

Posts With Most Looks